Delivery and Returns

Tour Specification

Child Discounts are Applied for 1 Child in Addition to Two Adults. Child Discounts are Not Applied on our Day Trips. Children Aged 0-6 Years May Not Be Given a Bed during Their Hotel Stay. There is No Charge for Children Aged 00-1.99 on Bus Tours. If a Seat Is Requested on the Bus For Children, the Price For Children Aged 02-06 Is Applied. It is Mandatory for Every Person Over the Age of 2 to Take a Seat on the Bus.

Our Guide May Make Changes to the Course of the Program, Provided that the Program is Fully Implemented. As a Result of the Fact that Our Guests Do not Comply with the Hours Given by Our Guide During the Tour, Our Agency is Not Responsible for the Places that Cannot be Visited Even Though They are Written in the Tour Program. Our Tours are a Whole with Hotel, Bus, Plane Tour Program and Guidance Services that Cannot be Considered Separately. Transportation, Accommodation, Environmental Trips that are Not Used During the Tour, etc. The Rights Cannot be Returned.

There is an Extra Bed Application in Rooms for 3 People and 3. The Bed May Be Smaller than the Standard Bed and / or an Additional Bed That Closes October. All Hotel Names Mentioned in the Programs V.b. (and so on) and Was Written To Serve as an Example as a Category of Stars and Distance. It Does Not Mean that Accommodation Will Be Made at the Hotel with the Specified Name.

The Bus Seating Plan is Made According to the Booking Order, Absolutely No Seats Can be Promised During the Booking. Rotation in the Seating Arrangement will Not Be Implemented Within the Scope of Pandemic Measures. The Hours Specified in the tour program are Calculated According to Normal Weather and Road Conditions, and Prokopi Tours Tour is Not Responsible for Possible Delays or Trips That Cannot Be Made Due to Force Majeure Before and During the Tour.

Gradual Price Application is Valid for All Tours. As the Occupancy of the Tours Increases, the Tour Prices Also Increase. For Price Changes After the Purchased Date, the Guest Cannot Claim the Difference Dec.

For Tours by Plane, Prokopi Tours Reserves the Right to Change the Airport, Airline and Flight Time Depending on the Intensity and Provided that the Schedule is Not Disrupted. During Airport Changes, Prokopi Tours Tour is Obliged to Provide Free Shuttle Service to Its Guests.

Extra Rounds Move Depending on the Number of People. If an Extra Round Does Not Take Place, the Guest Does Not Have the Right to Compensation. In This Case, Prokopi Tours Tour Has No Responsibility. Extra Tour Prices May Vary. In This Case, the Date on Which the Tour Departs is Taken into Account, Not the Date on Which the Guest Purchased the Tour. The Extra Tour Price during the Period of the Tour Will Be Valid.

Changes Can be Made in the Tour Accommodation Zones and Hotels According to the Density, Provided that They Are in the Same Standards. All Rooms Are Made By the Hotel Authorities And Prokopi Tours Tour Does Not Have Any Sanctions Related to This Issue.

Accommodation on Weekend Tours Has the Standards of City Hotels. There is No Obligation to Have Local Food in Hotels, It Serves as a Set Menu Within the Scope of Pandemic Measures.

During the Tours, Due to the Intensity of the Program, ATM, Currency Exchange, Etc. Since It is Not Always Possible to Find It, It Is Useful For Our Guests to Be Prepared For This Situation.

Local Economic Menus have been Created for Lunch. For Lunch and Dinner, Tables Divided into Groups Are Used Depending on the Density of the Region.

The Minimum Number of Participants For the Movement of This Round Is Stipulated as 16. If There is Not a Sufficient Number of Majority, the Right to Cancel the Tour with 1 Day Advance Notice Registration is Reserved by Prokopi Tours Tour.

In Case of Cancellation of the Tour, Prokopi Tours Is Obliged to Notify the Cancellation of the Tour in Person. Since There is a Legal Process, There is No Right to Compensation.
Be Sure to Take Your Belongings With You Completely When Leaving the Vehicles and Hotels We Use During the Trip, Prokopi Tours Tour is Not Responsible for Your Lost Belongings.

Our Guests Who have Registered for the Tour Have the Right to Cancel For Free Up to 30 Days. If There are Less Than 30 Days Left on the Tour Date, 30% Deduction is Applied, If There are 20 Days or Less, 100% Deduction is Applied. The Participant Has to Submit the Report (Signed by the Chief Physician) Received from Public Hospitals in Turkey, which is Submitted Together with the Cancellation Request.

About the Cancellation Refund Assurance Package And Mandatory Travel Insurance

Cancellation Refund Assurance Package; Unconditional 100% Uninterrupted Refund Guarantee is Offered in Case of Cancellation Request or Change Up to 72 Hours (3 Days) Before the Day of Departure of the Tour. The Insurance Price for Accommodation Tours is 50 TL Per Person.

Compulsory Travel Insurance; Insurance Coverage Details Made Free of Charge by Our Agency to All Our Guests; Covers the Bankruptcy of the Agency or the Inability to Provide Package Tour Services for Any Reason. It is Not health insurance, It does not Cover Treatment Costs. (Private Health Insurance is a Special Expense Belonging to the Guest)

Vehicles to be Used According to the Number of People

Buses: (Used for Numbers of 32 – 54 People) Mercedes Travego/Tourismo, Neoplan Cityliner/Tourliner, Temsa, Safir/Marathon, Man Fortuna
Midibuses: (Used for Numbers of 20 – 31 People) Isuzu Turquoise , Otokar Mega
Minibuses: Vw Volt, Mercedes Sprinter (Used for Numbers of Up to 19 People)

All Guests Are Deemed to Have Completed the Sale of the Tour by Accepting the Above-Mentioned Items.